Thanks from Bazaarvoice for 5 Years

Bazaarvoice Social Commerce Summit 2010 Highlight Video

Bazaarvoice an Aid to Rubbermaid

Bazaarvoice Enables Rubbermaid to Listen, Learn and Improve Products Based on Customer Conversations

Bazaarvoice in 2010

I figured what better way to start off the new year then with a near pointless post regarding Bazaarvoice, right?

What will they do this year?

Last year was capped by yet another office move. This one might stick a bit longer as I heard they have some room to group and Brett Hurt’s wife did a bang-up job of decorating the place.

Ratings and Reviews Company Gets #1 Rating

Bazaarvoice #1 for Customer Ratings & Reviews Among Internet Retailer 500

Bazaarvoice – Best Place to Work in Austin ’09

Best Places to Work 2009: Bazaarvoice

“Company believes in strong link between culture, performance”

Source= BizJournals

Bazaarvoice Social Commerce Summit 2009 – Notes

I was lucky enough to be able to attend Bazaarvoice’s Social Commerce Summit held in Austin earlier this week. It was a day and a half of sessions jammed packed with best practices, social commerce theory, and beer packing donkeys.

Here are a few of my rapid fire take-aways:

1. “Anyone can be an influencer.” – Sam Decker – Bazaarvoice CMO
2. “Make something that ordinary people want to share with each other.” – Jonah Peretti – Buzzfeed
3. Make it easy for customers to submit their reviews, stories, questions, answers etc.
4. Customer feedback/reviews should be shared with all departments.
5. Define your site’s goals – Agree upon them – Document them – Share them throughout your company.
6. Use the “worth it” test – Found in “Taming the Search and Switch Customer” by Jill Griffin.
7. “Your employees are your brand through their words and deeds.” – Jill Griffin
8. Map out your entire consumer experience process – there will be spots where peer input comes into play.
9. Jeans and a sports coat is new the business suit for the social commerce crowd.
10. Shiner Bock beer is colder and taste better when served from the back of a donkey.

Bazaarvoice Social Commerce Summit 2009

The 2nd annual Bazaarvoice Social Commerce Summit, scheduled for April 27th – 29th right here in Austin, Tx, appears again be an extremely informational event.

Get all info needed here: http://budurl.com/BazaarSummit

Belkin Review Fraud – Bazaarvoice’s CMO Comments

Sam Decker, CMO at user generated content powerhouse Bazaarvoice, post on Bazaarblog regarding the recent Belkin review fraud happening:

Learnings From Belkin Review Fraud

Bazaarvoice Makes Yet Another List

Report: Austin executive job opportunities decline

Bazaarvoice topped the list of local companies most desired by executives seeking positions