Thanks from Bazaarvoice for 5 Years

Bazaarvoice Social Commerce Summit 2010 Highlight Video

Bazaarvoice an Aid to Rubbermaid

Bazaarvoice Enables Rubbermaid to Listen, Learn and Improve Products Based on Customer Conversations

Ratings and Reviews Company Gets #1 Rating

Bazaarvoice #1 for Customer Ratings & Reviews Among Internet Retailer 500

Bazaarvoice Social Commerce Summit 2009 – Notes

I was lucky enough to be able to attend Bazaarvoice’s Social Commerce Summit held in Austin earlier this week. It was a day and a half of sessions jammed packed with best practices, social commerce theory, and beer packing donkeys.

Here are a few of my rapid fire take-aways:

1. “Anyone can be an influencer.” – Sam Decker – Bazaarvoice CMO
2. “Make something that ordinary people want to share with each other.” – Jonah Peretti – Buzzfeed
3. Make it easy for customers to submit their reviews, stories, questions, answers etc.
4. Customer feedback/reviews should be shared with all departments.
5. Define your site’s goals – Agree upon them – Document them – Share them throughout your company.
6. Use the “worth it” test – Found in “Taming the Search and Switch Customer” by Jill Griffin.
7. “Your employees are your brand through their words and deeds.” – Jill Griffin
8. Map out your entire consumer experience process – there will be spots where peer input comes into play.
9. Jeans and a sports coat is new the business suit for the social commerce crowd.
10. Shiner Bock beer is colder and taste better when served from the back of a donkey.

Bazaarvoice Makes Yet Another List

Report: Austin executive job opportunities decline

Bazaarvoice topped the list of local companies most desired by executives seeking positions

Bazaarvoice 2008 Recap "Montage"

Bazaarvoice Celebrates in Vegas

What do you do if you’re a company who has had a extremely successful quarter? Take the team out for lunch? Sure. Give everyone a Starbucks gift card? Maybe.

Now, what do you do if you are Austin-Based Bazaarvoice’s sales team and you’ve had a great quarter? Well, you meet-up at the airport at 6am on a Saturday and you fly to Vegas. I had a brief chat with one of the Bazaarvoice employees I bumped into at the airport that morning and was told that the sales team and significant others were flying out for two nights of fun. I must say that Michael Osborne, Senior Vice President of Sales, really knows how to treat his team. No wonder this place made the Austin Biz Journal’s best places to work list this year.

Bazaarvoice "More Than Words"

Did Sam Decker, CMO at Bazaarvoice, ever really have this much hair?:

Bazaarvoice is "cool"